Knole – Development and implementation of a training plan as part of their £24 million HLF project, including induction, exceptional service and bringing rooms to life through people.
Annual evaluation of ‘Convestival’, the Trust’s UK-wide volunteering management training event.
Polesden Lacey and Nymans – Developing and overseeing the implementation of volunteering strategy over a three year period.
Ickworth and Montacute – Facilitation of workshops to develop innovation in visitor engagement through people.
Research and report on visitor engagement through people at Trust and non-Trust venues. Subsequent input on training to deliver visitor ‘encounters’ and evaluation of the project.
© Nymans Gardens, National Trust